1. Data controller
Ingeniatic SL, VAT [B-XXXXXXXX], based at [Address], is the controller for personal data collected via this website and the Aviot service.
Contact: [email protected]
2. Data we collect
We collect the data you voluntarily provide via the contact form (name, company, email, phone, sector, message). The server also logs technical data (IP address, browser) for security and diagnostics.
3. Purpose
- Reply to your information or quote request.
- Maintain the commercial relationship and deliver the Aviot service if hired.
- Comply with our legal and tax obligations.
4. Lawful basis
Processing is based on your consent (Art. 6.1.a GDPR) when you submit the form, and on contract performance (Art. 6.1.b) when you hire the Aviot service.
5. Retention
Contact form data is kept for 3 years after the last interaction. Active customer data is kept for the duration of the contract and the legal retention periods (Spanish General Tax Law: 4 years; Commercial Code: 6 years).
6. Recipients
Your data is not shared with third parties except by legal obligation. Data processors (hosting, email tools) may have access under the corresponding processing agreements.
7. Your rights
You can exercise the following rights at any time:
- Access: know what data we hold about you.
- Rectification: correct inaccurate data.
- Erasure: have your data deleted when no longer necessary.
- Objection: object to processing on legitimate grounds.
- Restriction: have processing restricted in certain cases.
- Portability: receive your data in structured format.
To exercise them, write to [email protected] with a copy of your ID. You can also file a complaint with the Spanish Data Protection Agency (www.aepd.es).
8. Security
We apply technical and organisational measures appropriate to the risk level of the processing (encryption in transit, access control, backups).